Level2's tech-assisted approach to chronic care was tested in a pilot study of more than 790 UnitedHealthcare members. The payer also noted that the Level2 model could see deployment among members with other chronic conditions down the road. are now eligible for the program, and it will be made available to "select employers with self-funded plans" later in 2020. The stipulations for these will vary between states and plans, UnitedHealth said, but could include step goals, wearing the CGM, meeting with a virtual coach, reporting behaviors in the Level2 app or simply enrolling. Level2 will also incentivize the members it enrolls to continue healthy behaviors with rewards such as gift cards or cash. The latter two services can be delivered via voice, text or video chat, and aim to develop care plans and assist with medication management. The pilot program, called Level2 by UnitedHealthcare, provides members with a Dexcom G6 continuous glucose monitor (CGM) that connects to their smartphone, a Fitbit activity tracker, personalized coaching and virtual specialist consultations. UnitedHealth Group announced plans this morning to distribute a device-driven diabetes management model to 230,000 employer-sponsored members with Type 2 diabetes at no additional cost.
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